While not acknowledging a problem, Apple has added the iPhone 3GS to the heat-management advice it has given for the older version of the smartphone.The support page originally explained how to keep the iPhone 3G within "acceptable operating temperatures." As of June 25, the company included the iPhone 3GS under the same advice.Users of the iPhone 3GS, which Apple started selling June 19, have been complaining that the gadget runs too hot. In the case of the white model, the heat has been sufficient to cause discoloration.Users have said through various blogs and forums that the overheating tends to occur while using applications that tap the iPhone's GPS and 3G wireless components. Apple has not acknowledged a heat-related problem with its popular smartphone, but the company has posted some advice on preventing iPhones from running too hot.First, the device should only be operated when the external temperature is between 32 degrees and 95 degrees. "Low- or high-temperature conditions might temporarily shorten battery life or cause the device to temporarily stop working properly," Apple said.Also, the iPhone shouldn't be stored in a place where temperatures are lower than 4 degrees below zero or higher than 113 degrees. This means the gadget shouldn't be left in a parked car in the sun.If the iPhone's interior temperature exceeds the device's limits, then it could stop charging, its display my dim, or the cellular signal may weaken. A warning may also appear, telling the user, "iPhone needs to cool down before you can use it."
Friday, July 3, 2009
Apple Obliquely Addresses iPhone 3GS Overheating
While not acknowledging a problem, Apple has added the iPhone 3GS to the heat-management advice it has given for the older version of the smartphone.The support page originally explained how to keep the iPhone 3G within "acceptable operating temperatures." As of June 25, the company included the iPhone 3GS under the same advice.Users of the iPhone 3GS, which Apple started selling June 19, have been complaining that the gadget runs too hot. In the case of the white model, the heat has been sufficient to cause discoloration.Users have said through various blogs and forums that the overheating tends to occur while using applications that tap the iPhone's GPS and 3G wireless components. Apple has not acknowledged a heat-related problem with its popular smartphone, but the company has posted some advice on preventing iPhones from running too hot.First, the device should only be operated when the external temperature is between 32 degrees and 95 degrees. "Low- or high-temperature conditions might temporarily shorten battery life or cause the device to temporarily stop working properly," Apple said.Also, the iPhone shouldn't be stored in a place where temperatures are lower than 4 degrees below zero or higher than 113 degrees. This means the gadget shouldn't be left in a parked car in the sun.If the iPhone's interior temperature exceeds the device's limits, then it could stop charging, its display my dim, or the cellular signal may weaken. A warning may also appear, telling the user, "iPhone needs to cool down before you can use it."
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